Privacy policy

 

Privacy Policy – Roofuf

1. Introduction

At Roofuf, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect:

  • Name, phone number, email
  • Shipping address
  • Order details
  • Children’s images for customized books
  • Any information provided during checkout

3. How We Use Information

We use your data to:

  • Process and fulfill orders
  • Create personalized children’s books
  • Shipping and delivery
  • Customer support
  • Payment processing
  • Improve user experience
  • Prevent fraud

4. Children’s Images (Important)

  • Images are used only to fulfill personalized orders.
  • We do not sell or share children’s images.
  • Images are not used for marketing without explicit consent.
  • The customer confirms they are the legal guardian or authorized to provide the images.

5. AI & Third-Party Providers

  • AI technology may be used to generate illustrations.
  • Third-party providers may be used for printing, processing, and delivery.
  • Data may be processed outside Qatar where necessary.

6. Data Retention

  • Data and images are stored for up to 30 days after order completion.
  • After that, data is securely deleted unless legally required.
  • Backup systems may retain limited copies temporarily.

7. Data Security

We implement reasonable security measures, but:

  • No system is 100% secure
  • Users acknowledge transmission risks within legal limits

8. Data Sharing

We do not sell or share data except with:

  • Payment providers
  • Shipping companies
  • Legal authorities when required

9. Your Rights

You may:

  • Request access to your data
  • Request correction
  • Request deletion (subject to legal obligations)

10. Cookies

We may use cookies to improve website functionality and performance.

11. External Links

We are not responsible for external websites’ privacy practices.

12. Children’s Privacy

We do not knowingly collect children’s data directly. Images provided by guardians are handled securely and used only for order fulfillment.

13. Changes

We may update this policy at any time.

14. Contact

📧 info@Roofuf.com
📱 +97451313223